FAQs

Where do you ship?

StrideMart is set up for online orders and tracked delivery. Available shipping destinations and rates are shown at checkout.

How long does shipping take?

Estimated delivery depends on product availability, destination, and carrier updates. Please see our Shipping Policy for details.

Can I return my order?

Eligible items may be returned within 30 days after delivery if they are unused, unworn, and in their original condition.

How do I choose my size?

Use our Size Guide and How to Measure Your Feet page before ordering. If you are between sizes, review the product-specific fit notes when available.

How do I contact support?

Use the Contact page and include your order number for faster assistance.